Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Supervisor, Cargo Specialty Product is part of the Cargo Specialty Product team within our Cargo Division and helps lead the team responsible for developing, analyzing, forecasting, and executing the division’s customer products and services. In addition to managing the full product lifecycle, the team explores and experiments with new ideas and extensions to ensure offerings continue to evolve with customer expectations.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Create, own and maintain the overall Cargo Product roadmap. 
• Map out product landscape to identify areas for improvement, understand market needs and drive product strategy and plans consistent with the division’s business plan and strategy.
• Lead the cross-functional implementation plan and subsequent execution of the re-launch of existing products and/or launch of new products. Recommend pricing strategies and forecast revenue opportunities
• Lead the product management of all efforts by overseeing the management of the product portfolio, working with IT and Finance on budget planning and prioritization across the portfolio of associated projects, lead all tracking, status updates, and provide visibility on the overall progress and issues to all levels of stakeholders, internal and external
• Lead a team of subject matter experts and product owners responsible for the development and/or redesign of products and product positioning to differentiate key value attributes, drive broader usage of all core products, and drive increased revenue. 
• Partner with the Cargo marketing team to clearly communicate attributes and value proposition to both internal sales/operations employees as well as external customers, and also help develop sales tools that support selling. Help develop positioning and craft messaging for all core products
• Partner with the Cargo operations and sales teams to ensure a successful implementation and effective business transformation of products, by understanding current product, service and system limitations, and designing products for the long term/future state.
• Use network and station profitability data to identify opportunities for revenue growth
• Coach all team members and ensure effective Product Management and strategic approach across the product Portfolio
• Competitive analysis of AA/OA products; develop expertise of customers and valued product attributes, as well as competitive offerings including air, sea and ground freight
• Understand customer problems and pain points and work to eliminate them.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's or Master's degree or equivalent training/experience
• 4 years of relevant experience 

Preferred Qualifications- Education & Prior Job Experience

• N/A

Skills, Licenses & Certifications

• Strong leadership, analytical, technical, interpersonal, and communication skills
• Excellent verbal, written communication, and presentation skills, including the ability to interact effectively with employees at all levels within the organization
• Ability to lead a team and to support critical business decisions in a dynamic, fast-paced environment 
• Strong aptitude for creative problem solving and for synthesizing large volumes of detailed information into a concise presentation. 
• Ability to make independent decisions as well as the ability to prioritize tasks, to work well with minimal supervision, and to manage multiple projects simultaneously
• Carefully and independently consider decisions to enable best outcomes for the cargo division and the airline

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Tags

Remote job, Flexible hours,

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