Job Description

Join to apply for the Head of Communications role at Gigs

About Gigs

At Gigs, we're building the operating system for mobile servicesa platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivitybridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastestgrowing tech companies, bringing together earlystage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify, were tackling deep technical and regulatory challenges to make connectivity truly seamless. If youre driven by curiosity, creativity, and the chance to shape the future of telecom, wed love to hear from you.

The Role

As our Head of Communications, youll shape how Gigs shows up. We are the first in our category and our ambition is to build a beloved brand. In partnership with Gigs leadership, marketing, people, and product teams, you will design and execute a communications strategy that builds our reputation, attracts enterprise customers, and top talent. Gigs is at a unique inflection point and we have lots of stories to tell. The ideal candidate combines exceptional strategic storytelling skills with strong execution to turn these stories into headlines.

What youll do

• Build our communications function : Run a communications function that catalyzes Gigs growth and brand ambitions.
• Shape and evolve Gigs company narrative : Working closely with internal teams, partners, and customers, you will lead the messaging work that defines how Gigs is perceived.
• Establish Gigs executive positioning : Elevate the profiles of Gigs founders and executive team through securing speaking slots, podcast appearances, and media opportunities.
• Run media and analyst relations : Own and expand our journalist, analyst, and influencer relationships in the US and beyond.
• Proactively source stories : Youll always be on the lookout for the next announcements, sourcing opportunities across internal and external stakeholders.

What We Are Looking For

• Deep communications and media relations expertise : 10+ years of experience running communications for highgrowth tech companies or toptier agencies.
• US media insider : You hold strong connections with top US tech and business mediathese are just one ping away for you and have an extensive track record of securing impactful coverage.
• Brand builder : You understand what great looks like when establishing a brand from scratch. Ideally, you have defined narratives for new categories before.
• Execution oriented : You have a strong execution mindset and are comfortable delivering under tight deadlines, remain calm under pressure, and know how to prioritize.
• Trusted advisor : Youre a calming presence, great listener, and comfortable providing honest guidance on topics within your field, also when selling a no or providing alternative options.

Before You Apply

The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This wont be the right place for everyone, and thats okay.

This role probably isn't a fit if:

• You need a lot of structure, or layers of process to do your best work
• You prefer to specialize narrowly and wait for direction rather than taking initiative
• Youre uncomfortable making decisions with imperfect information or wearing multiple hats
• Youre looking for a big company setup were still building many things for the first time

But if youre excited by the idea of building from zero, working with passion, and leaving your mark on something that matters wed love to meet you.

Work at Gigs

At Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on inperson collaboration to spark creativity and drive execution. Were remotefriendly by design, but we also offer hubs for those who need the energy and focus that only inperson collaboration can bring.

• Gigs Pads : Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.
• Gigs Republic : Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan.

Want to learn more about our benefits, hubs, and what its like to work at Gigs? Check out our Careers page.

Seniority level

MidSenior level

Employment type

Fulltime

Job function

Marketing, Public Relations, and Writing/Editing

Industries

Construction, Software Development, and IT Services and IT Consulting

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