Position Summary:

The E-Commerce Fulfillment Coordinator will ensure the timely, accurate, effective processing and handling of e-commerce orders and returns.

Responsibilities:

• Handle all product picking

• Handle all product packing

• Follow Omni-Channel guidelines in order to execute a flawless packaging

• Work with Customer Service on order status and requests

• Ship via UPS

• Receive all returns

• Evaluate the overall quality of the product returns

• Process the returns within 48 hours from arrival

• Follow-up on product status and return the product to stock

• Create and distribute reports on specific e-commerce reporting metrics

Requirements:

• At least 2 years of previous experience in a warehousing role in an innovative small to medium environment

• Experience working with Warehouse Management System , Magento, SAP, and Excel