Job Description

Deli Caterer

Sendik's Food Markets, a family-owned business nearing its 100th anniversary, is looking for passionate people to join our team! We're committed to providing the best grocery shopping experience with high-quality products, great value, and exceptional customer service.

With 18 store locations across southeastern Wisconsin, including Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield - The Corners, Waukesha - Meadowbrook, Hales Corners, Marquette, and Oconomowoc, we are a growing company with opportunities for advancement.

When you join Sendik's, you become part of our dedicated and passionate team, committed to providing the best service to our customers and each other.

Job Summary

As a part of the Sendik's team, the Deli Cook is responsible for delivering "best in class" customer service to all guests at the Deli counter and on the sales floor. The main responsibility of the Deli Cook is to prepare all Deli cold case and hot case items, as well as, soups, entrees based on the daily production schedule. The Deli Cook will also assist in miscellaneous duties, including, but not limited to, filling the Deli case and salad bar when it gets low, maintaining the back coolers and cleaning.

Our Values:

Service: We will treat every customer like a beloved family member or friend and find a way to say "yes" to our customers. It's important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere "Thank you for your business!"

Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik's brand.

Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use "Red Truck Service" when additional assistance is needed.

Duties/Responsibilities

• Serve customers in the Deli Department while modeling Sendik's culture and providing "best in class" customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
• Communicate directly with catering customers via phone, email, or in person, in regards to event details and make recommendations for their catering needs
• Manage catering orders including, but not limited to, production scheduling, communicating with transportation to schedule catering deliveries and preparing orders for the following day
• Communicate with Deli Salad Production and Deli Associates regarding the product needed for catering orders
• Prepare items for Deli island, including, but not limited to, packaged foods, taco salads, pizzas and wraps
• Prepare catering trays, including, but not limited to, cheese and meat trays, fruit trays, sandwich trays, vegetable trays, and shrimp trays
• Maintain sanitation and temperature logs
• Assist Deli Lead/Chef and Cook with minimal food preparation
• Operate, maintain and clean deli equipment including knives, ovens, fryers, dishwashers, coolers and slicers
• Assist with the training and mentoring of new associates in the Deli Department
• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
• Assist with all other Deli Department duties as needed

Qualifications:

• Must be a minimum of 18 years of age due to required operation of Deli equipment
• Proficient knife-handling skills and comfortable with working with various types of food
• Eagerness to interact with customers
• Strong sense of team ability to anticipate the needs of the team
• Ability to work at a fast paced and efficient manner
• Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
• Excellent time management, prioritization and organization skills
• Ability to stand, walk, lift, bend, push/pull for extended periods of time
• Ability to lift up to 50 pounds

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