Job Description

Title: Customer Relationship Manager

Location: Phoenix, Arizona 85050

Salary: $105,000 - $115,000

Must-Haves:

• 1-2 Years of Leadership Experience of a team of 3+ people
• 3-5 Years of experience in Inside Sales or Customer Relationship Management in Cosmetic, Manufacturing, or a CPG Environment
• Proven ability to build and maintain strong customer relationships in a fast-paced environment
• Strong leadership skills with a track record of coaching and developing teams
• Ability to manage multiple priorities while maintaining high attention to detail

Plusses:

• Bachelors degree in Business, Supply Chain, or a related field
• Experience overseeing product development as a project manager
• Ability to pivot in creative problem solving

JOB DESCRIPTION

Insight Global is looking for a Customer Relationship Manager to join a contract manufacturing organization in Northern Phoenix, AZ. The Customer Relationship Manager is a key management role responsible for leading a high performing Inside Sales Team that delivers exceptional customer experiences from initial engagement through project delivery. This role combines strategic account stewardship with operational excellence, ensuring customer needs are met, projects move smoothly through the pipeline, and revenue growth opportunities are maximized. The Customer Relationship Manager will balance customer relationship management, sales process oversight, and team leadership. Success in this role requires strong commercial acumen, the ability to anticipate and resolve challenges, and a passion for developing both people and processes.

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