Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...provide dynamic guest service at the Denali Backcountry Lodge. As a Massage Therapist, you will plan, coordinate and accomplish a variety... ...and experience do you need for this job? Current Massage Therapy credentials Yoga and exercise instructor experience is viewed...
...degree program you should explore experienced career opportunities at KPMG Careers: Experienced Professionals. KPMG recruits on a rolling... ...a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in todays most important...
...Delivery Driver - Sign Up and Start Earning at DoorDash summary: As a Delivery Driver for DoorDash, you have the flexibility to choose your... ...-up process and a clear pay model. Whether you're seeking a part-time gig or a full-time job, delivering with DoorDash allows you...
...alone. Run what runs the world. This Position reports to: Project Manager In this role, you will have the opportunity to support our... ...all work activities. The work model for the role is #LI-remote. This role is contributing to the Electrification Smart...
...Job Description RCM HealthCare Travel is seeking a travel Certified Occupational Therapy Assistant for a travel job in Kaplan, Louisiana. Job Description & Requirements ~ Specialty: Certified Occupational Therapy Assistant ~ Discipline: Therapy ~ Start Date...