Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...Job Description Job Description Position Title: Aircraft Mechanic (L1) Organization: Lufthansa Technik Puerto Rico (LTPR) Department: OPS # Description of the Position Responsible to perform removals, inspections, repairs and testing of aircraft...
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...A newly-opened MedSpa in Cicero, IL is seeking a skilled, passionate, and experienced part-time Medical Esthetician/Laser Technician to join our Clinic. The ideal candidate will have a strong background in various esthetic treatments and services, providing exceptional...