POSITION SUMMARY
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
recblid 26ozweugvwb1dimsj3j3rwj7vgymk9Walt Disney Swan and Dolphin...patients of all ages, including evaluation and assessment, treatment, education, and consultation to improve patients abilities to their... ...and financial outcomes, under the direction of Essentia Health management and the referring physician. Education Qualifications...
...Assist dietary aide as needed and time permits Assist chef as needed and time permits Requirements: Must be at least 17 years old Must have demonstrated dietary experience Must be sensitive to the needs of elders and disabled individuals. We are an...
...user awareness of TikTok search. We are looking for talented Product Managers to focus on global markets. You will work with global... .... We are looking for talented individuals to join us for an internship in 2025. Internships at TikTok aim to offer students industry...
ATC Healthcare is looking for School Nurses! The SCHOOL NURSE provides nursing services to the student population in various environments. The school Nurse works cooperatively with the school staff, parents, and guardians to provide for the health care needs of students...
...Solid Waste Construction Manager Greenville, SC / Columbia, SC ~ Salary: 110-150K negotiable depending on experience DESCRIPTION OF ANTICIPATED DUTIES: ~ This position will be focused on out-of-town work (overnight from Raleigh, NC) in constructing and maintaining...