Job Description

Azure IaaS Engineer – L2/L2.5

HCL Cloud Services team is looking for an experienced Azure Engineers with expertise in Azure IaaS implementation and migration executions. In this role, you’ll work closely with architecture and operations team on some of HCL's largest and most strategic customer engagements to build new Azure landing zone(s), perform migrations, implement POC solutions.

• Position – Cloud IaaS Engineer
• Designation – Technical Specialist/Associate Consultant
• Experience - A minimum of 3-5 years of experience in an engineering/operations role with a software and/or services company.

Roles & Responsibilities:

• Resolve critical and complex technical issues in a 24x7x365 global support delivery team. Combine technical expertise and customer requirements to solve complex business challenges.
• Ability to quickly identify customer issues to specific Azure Services or Azure Platform; and being able to conduct in-depth diagnostics on Azure platform and services.
• Work with Architects to deliver solutions and deploy new capabilities in customer environment.
• Analyze and eliminate top issues impacting customer experience.
• Build automation to solve customer problems and develop scripts to automate troubleshooting and diagnostics activities.
• Create documentation (SOP's & TSG's) to help L1/L2 teams to support operations.
• Work on critical, highly complex customer scenarios that span across multiple Azure services
• Act as a technical escalation point within the team
• Work with architecture team on process improvement and strategic initiatives

Requirements:

• 5 years of experience in a technical position and a minimum of 2 years of experience as an Azure Cloud Engineer
• Extensive hands-on experience on Azure Governance & Cost Management, Azure Network & Security, Azure Active Directory, Compute & Storage, Backup & DR, Monitoring
• Strong hands-on experience on Transformation (Migration) life-cycle and expertise on Azure Migrate & ASR (DRaaS).
• Expertise in OS (Windows and/or Linux Administration), Virtualization is an added advantage.
• Experience in ARM templates & PowerShell scripting preferred
• Ability to learn new technology in a fast-paced environment
• Passion for customers and focus on delivering the right customer experience.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

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